Start with the situation
Queensland renting guides
Clear next steps for the documents, deadlines and disputes renters deal with most. Every guide states who it applies to, when it was reviewed and where the information came from.
Prefer a guided route? Browse the topic hubs to see related guides, forms and updates together.
Showing 24 of 24 guides.
Rent increases in Queensland
For most Queensland rentals, rent cannot increase until at least 12 months after the current rent became payable for the property.
BondsGetting your rental bond back
Prepare your evidence before handover, keep the exit report and claim through the RTA as soon as your tenancy has ended.
RepairsEmergency repairs in a Queensland rental
Contact the emergency contact on your agreement first. If they cannot be reached in a reasonable time, special repair and reimbursement rules may apply.
Privacy & accessEntry notices and routine inspections
A property manager or owner usually needs a lawful reason, the correct notice and an entry time that complies with Queensland rules.
PetsRequesting a pet in a Queensland rental
Use Form 21 for each pet and keep proof of delivery. A compliant written response is due within 14 days of receipt.
Notice to remedy breachI received a Form 11 — what now?
Read the alleged breach and remedy date immediately, preserve your evidence, and respond in writing before the situation escalates.
Ending a tenancyMoving out of a Queensland rental
Choose the correct notice and handover date, document the property, return every key and keep the bond process separate from informal deductions.
Bills & utilitiesWater charges for Queensland tenants
A tenant can only be charged where the legal and property requirements are met, and the bill must be passed on within the required time.
RepairsRoutine repairs that are taking too long
Report the problem in writing as soon as possible, allow a reasonable repair period and preserve a clear record before escalating the issue.
Property standardsMinimum housing standards in Queensland
Queensland rental properties must meet minimum standards for safety, security and functionality when a tenant moves in and throughout the tenancy.
Rent & moneyRent payment options and extra fees
A Queensland renter must be offered at least two ways to pay rent, including a reasonably available option that does not cost more than usual bank charges.
Starting a tenancyRental applications and your privacy
Queensland's standardised rental-application process limits what managing parties can request and requires more than one submission method.
BondsRental bond amounts and lodgement
For a general Queensland tenancy, the usual maximum bond is four weeks' rent, and bond money taken must generally be receipted and lodged with the RTA within 10 days.
Applying & paymentsRent in advance and rent bidding
A rental must be advertised at a fixed price, and at the start of a tenancy the owner or agent cannot solicit, accept or invite rent above that price or more than the permitted rent in advance.
Rent & moneyRent ledgers, receipts and missing payments
The managing party must keep an accurate rent record, and a tenant who asks for a copy of the rent ledger should receive it within seven days.
Ending a tenancyBreaking a lease and reletting costs
A renter who leaves a fixed term early may owe reletting costs, but the current calculation is capped and the owner or agent must take reasonable steps to reduce the loss.
Ending a tenancyEnding a fixed-term tenancy
A fixed term does not always end automatically: the correct notice, lawful reason and handover date still matter for both renters and managing parties.
Moving inHow to complete an entry condition report
Check Form 1a room by room, add your own comments and dated evidence, then return the signed report within seven days of the later of moving in or receiving it.
Moving outHow to complete an exit condition report
Complete Form 14a after removing your belongings and cleaning, compare it with the entry report, take dated photos and give it back when returning the keys.
Changes to the propertyFixtures and structural changes in a rental
Use Form 23 and get written approval before attaching a fixture or making a structural change; the owner or manager must respond in writing within 28 days.
Resolving disputesUsing RTA dispute resolution
The RTA's free, impartial conciliation service can help parties negotiate, but a conciliator cannot decide who is right or impose an outcome.
QCATTaking a tenancy dispute to QCAT
First identify whether the matter is urgent or non-urgent, check whether an RTA Notice of unresolved dispute is required, and build an indexed evidence pack around the orders you seek.
After moving outGoods left behind after a tenancy
Belongings and personal documents left at a rental cannot simply be kept for unpaid money; specific contact, storage, sale and disposal rules apply.
Safety & securityLocks, keys and security in a rental
The property manager or owner must supply and maintain locks and give the required keys; outside specific exceptions, changing locks normally requires agreement.