Resolving a dispute
RTA disputes and QCAT
Work out the likely pathway, organise an indexed evidence file and check the live tribunal information before filing.
Not every tenancy disagreement follows the same pathway. Some matters begin with self-resolution or RTA dispute resolution; urgent questions and tribunal applications have their own rules. This hub explains the preparation steps without deciding the outcome of an individual case.
Primary source to check
RTA — Dispute resolutionStart here
Using RTA dispute resolution
The RTA's free, impartial conciliation service can help parties negotiate, but a conciliator cannot decide who is right or impose an outcome.
Before you act
Keep these details together.
- Write a short chronology with exact dates
- Identify the outcome or orders you are seeking
- Check whether RTA dispute resolution comes first
- Use current QCAT fees, forms and filing instructions
Original explanations
Guides in this topic
Using RTA dispute resolution
The RTA's free, impartial conciliation service can help parties negotiate, but a conciliator cannot decide who is right or impose an outcome.
Read this guide QCAT · Reviewed 13 Sept 2026Taking a tenancy dispute to QCAT
First identify whether the matter is urgent or non-urgent, check whether an RTA Notice of unresolved dispute is required, and build an indexed evidence pack around the orders you seek.
Read this guide Bonds · Reviewed 13 Sept 2026Getting your rental bond back
Prepare your evidence before handover, keep the exit report and claim through the RTA as soon as your tenancy has ended.
Read this guide Notice to remedy breach · Reviewed 13 Sept 2026I received a Form 11 — what now?
Read the alleged breach and remedy date immediately, preserve your evidence, and respond in writing before the situation escalates.
Read this guideDocument-first help
Forms to check
Sourced updates